Seattle Central Library
Visitors Center

The Central Library, designed by Rem Koolhaas, is an iconic building located in downtown Seattle. Library leadership wanted to create a visitor center that celebrated the structure's tenth anniversary and welcomed both locals and tourists. This waypoint would serve as a useful guide—helping patrons navigate the building, learn more about Seattle’s history, and discover the library’s many offerings.

My Role
UI/UX design – wireframes, 3D building model, prototyping, visual design
Exhibit design – enclosure design, ADA accessibility
Content – research, content planning, asset acquisition


Floorplan & Casework

The exhibit space needed to attract visitors approaching from multiple vantage points. The space also needed to feel like a programmed space without obstructing existing foot traffic.

With such an open brief, I ideated many configurations for the floorplan. I visited the site numerous times, surveyed the space, and took photos of sight lines. In order to better visualize the space, I taught myself SketchUp so I could build a 3D model to further explore our options. These renderings proved incredibly helpful—they informed our decision-making on the floorplan, and allowed the library to pre-visualize how the visitor center would come together.

I designed the floorpan and casework to feel open, inviting, and accessible. Leveraging the existing design language used throughout the building, I labelled each interactive island with one-word titles. The “look” island prompts the visitor to view passive information, while the “learn” island showcases the touchscreen interactive. The visitor center—its overall layout and each exhibit island—were designed to be ADA accessible.


Interactive Story Viewer

While touring the Central Library, I found that the buildings’ unique structure—though innovative—was be difficult to navigate. By giving the visitor a 3D view of the building, the library layout became more understandable, helping the visitor better visualize their location within. Touching the colored blocks on the model also reveals a directory of each space, helped to further support the wayfinding.

Using the library as a model on which to map the stories, each corner was given a theme—place, building, people, and experience.

Each story opens up to reveal an intro spread, describing the story contents.

Oral histories, recorded by StoryCorps, were showcased throughout the interactive. These stories were also transcribed for better accessibility.


Art Direction

Designed by Bruce Mau Design, the library signage is big, bold, and direct. I designed a visual language that builds off of this existing aesthetic.


Content Research & Planning

Though we were given access to a treasure trove of library resources, our clients were clear that the content needed to be presented digestibly and succinctly. Many on the library team felt they were too close to the content to select and edit stories effectively. Working with our Content Developer, I created a Content Plan—a spreadsheet to identify, structure, and organize assets and text, helping to craft the narratives for exhibit and interactive elements. Both internal and client team members had access to the Content Plan, keeping exhibit development on track and securing early buy-in on assets and narratives.


Year
2014

Agency
Belle & Wissell, Co.

Client
Seattle Public Library

Links
Studio Case Study
Developer Case Study
Content Development Case Study

Team
Principal: Gabe Kean / Creative Director: Thomas Ryun / Designer: Eric Harvey / Studio Producer: Sarah Trueblood / Content Developer: Natalie Karbelnig / Technology Lead: Edward Tang / Senior Developer: Scott Thiessen / Developer: Brent Watanabe / Quality Assurance Engineer: Serge Bokach

Project Partners
Curatorial Consultant: Aleen Adams, Jacob McMurray / Design/Build Partner: BEMA (formerly Lockwood & Sons) / Content Partner: The Seattle Public Library / Production Partner: The Seattle Public Library Foundation / Interview Producer: StoryCorps / Director of Marketing and Online Services: Stephen Halsey / Web & Digital Product Manager: Jim Packwood / Content Strategist: Heidi Herb / Special Collections Librarian: Jodee Fenton / Designer: Annie Vasquez / Web Dev: Lisa Zicherman